{"id":4078,"date":"2023-05-04T12:54:36","date_gmt":"2023-05-04T06:54:36","guid":{"rendered":"https:\/\/sylhet.wordcamp.org\/2023\/?post_type=wcb_speaker&#038;p=4078"},"modified":"2023-05-22T16:43:38","modified_gmt":"2023-05-22T10:43:38","slug":"md-kamrul-islam","status":"publish","type":"wcb_speaker","link":"https:\/\/sylhet.wordcamp.org\/2023\/speaker\/md-kamrul-islam\/","title":{"rendered":"Md Kamrul Islam"},"content":{"rendered":"\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/sylhet.wordcamp.org\/2023\/files\/2023\/05\/2023-04-29-14.56.27-Md.-Kamrul-Islam.jpg\" alt=\"\" class=\"wp-image-2760\" srcset=\"https:\/\/sylhet.wordcamp.org\/2023\/files\/2023\/05\/2023-04-29-14.56.27-Md.-Kamrul-Islam.jpg 500w, https:\/\/sylhet.wordcamp.org\/2023\/files\/2023\/05\/2023-04-29-14.56.27-Md.-Kamrul-Islam-300x300.jpg 300w, https:\/\/sylhet.wordcamp.org\/2023\/files\/2023\/05\/2023-04-29-14.56.27-Md.-Kamrul-Islam-150x150.jpg 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p>A person who can both solve and create problems.<br>I enjoy finding and fixing problems, which is what I&#8217;m doing right now at WPManageNinja. I am the captain of WPManageNinja&#8217;s support team. We hear our users through the support portal and our constant goal is to &#8220;Deliver WOW Through Service.&#8221;<\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/profiles.wordpress.org\/reachkamrul\/\" target=\"_blank\">@reachkamrul<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a Support Engineer for over the past 5 years, I had to communicate with lots of users\/customers. In this seminar, I will share my expertise on how to build brand ambassadors and create a culture of customer satisfaction. We\u2019ll discuss the importance of customer satisfaction, strategies to create connection and engagement, psychological\/emotional factors influencing satisfaction, and how to use<\/p>\n","protected":false},"author":16633723,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_user_name":"reachkamrul","footnotes":""},"speaker_group":[],"class_list":["post-4078","wcb_speaker","type-wcb_speaker","status-publish","hentry"],"jetpack_sharing_enabled":true,"avatar_urls":{"24":"https:\/\/secure.gravatar.com\/avatar\/b9ed5265dcf0146f080b1fe82ab49578db740f59e65126da302bc19beb0744df?s=24&d=mm&r=g","48":"https:\/\/secure.gravatar.com\/avatar\/b9ed5265dcf0146f080b1fe82ab49578db740f59e65126da302bc19beb0744df?s=48&d=mm&r=g","96":"https:\/\/secure.gravatar.com\/avatar\/b9ed5265dcf0146f080b1fe82ab49578db740f59e65126da302bc19beb0744df?s=96&d=mm&r=g","128":"https:\/\/secure.gravatar.com\/avatar\/b9ed5265dcf0146f080b1fe82ab49578db740f59e65126da302bc19beb0744df?s=128&d=mm&r=g","256":"https:\/\/secure.gravatar.com\/avatar\/b9ed5265dcf0146f080b1fe82ab49578db740f59e65126da302bc19beb0744df?s=256&d=mm&r=g","512":"https:\/\/secure.gravatar.com\/avatar\/b9ed5265dcf0146f080b1fe82ab49578db740f59e65126da302bc19beb0744df?s=512&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/sylhet.wordcamp.org\/2023\/wp-json\/wp\/v2\/speakers\/4078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sylhet.wordcamp.org\/2023\/wp-json\/wp\/v2\/speakers"}],"about":[{"href":"https:\/\/sylhet.wordcamp.org\/2023\/wp-json\/wp\/v2\/types\/wcb_speaker"}],"author":[{"embeddable":true,"href":"https:\/\/sylhet.wordcamp.org\/2023\/wp-json\/wp\/v2\/users\/16633723"}],"replies":[{"embeddable":true,"href":"https:\/\/sylhet.wordcamp.org\/2023\/wp-json\/wp\/v2\/comments?post=4078"}],"version-history":[{"count":8,"href":"https:\/\/sylhet.wordcamp.org\/2023\/wp-json\/wp\/v2\/speakers\/4078\/revisions"}],"predecessor-version":[{"id":4586,"href":"https:\/\/sylhet.wordcamp.org\/2023\/wp-json\/wp\/v2\/speakers\/4078\/revisions\/4586"}],"sessions":[{"embeddable":true,"href":"https:\/\/sylhet.wordcamp.org\/2023\/wp-json\/wp\/v2\/sessions\/1390?_embed=1&context=view"}],"wp:attachment":[{"href":"https:\/\/sylhet.wordcamp.org\/2023\/wp-json\/wp\/v2\/media?parent=4078"}],"wp:term":[{"taxonomy":"wcb_speaker_group","embeddable":true,"href":"https:\/\/sylhet.wordcamp.org\/2023\/wp-json\/wp\/v2\/speaker_group?post=4078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}